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CAMPTON HILLS POLICE DEPARTMENT |
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Frequently Asked Questions |
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1.
If
I dial 911 for an emergency, where will the call go? |
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The 911
call will still go to the Kane County Sheriff dispatch
center. The Campton Hills Police Department has entered
into an agreement with the Sheriff to provide dispatch
services for the Village. This is a similar agreement that
the Sheriff’s office has with other departments including
Elburn, Hampshire, Pingree Grove, the Kane County Forest
Preserve District, and the Fox Valley Park District. |
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2.
How will my emergency call get to the Campton Police Hills Police
Department? |
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The call
will be dispatched over the radio to the Campton Hills
Police who will then respond. This is the same as it is
currently with Sheriff patrol cars or with other towns.
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3.
What types of
emergencies do I call 911 about? |
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In general,
anytime you need a police officer to respond right away you
should call 911 for either emergency or urgent
calls. Emergency calls can include accidents, crimes in
progress, medical emergencies, domestic situations, etc.
Urgent calls can include suspicious people, neighborhood
disputes that are in progress, loud music from a neighbor,
etc. In essence, if something is occurring NOW, call
911. |
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4.
What if I need the
Campton Hills Police to respond but it is not an emergency? |
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You may
call the non-emergency number of 630-584-0330 for the
Campton Hills Police Department. There may not be someone
there to answer your call but you may leave a message. Our
officers check messages frequently and will respond as soon
as they can. |
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5.
What types of calls
should I call the non-emergency number for? |
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Generally,
these would be types of calls that do not require an
immediate response. Some of these types of calls can
include: damaged property where the offender is not in the
area, parking violations or abandoned vehicles, accident
reports where neither car is still at the crash site, animal
problems that are of a recurring nature, found property,
identity theft such as someone used your credit card number,
and illegal dumping of garbage on your property. |
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6.
How has police services
changed in Campton Hills? |
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Campton
Hills has officers on duty 24-hours every day, not only
waiting to respond to calls, but also being proactive to
address issues and concerns that are on-going. The
residents of Campton Hills can see the same officers working
in the community and have become familiar with them. The
officer that responds to your concerns will be the same
officer patrolling your area in the future. In essence, the
goal of the Campton Hills Police is to provide a more
personal response and follow-up to issues. Many of the
issues that residents have expressed include traffic
concerns in specific locations, damage to property including
graffiti, and child safety concerns. Officers will be
addressing these issues on a regular basis not only with
enforcement, but also with crime prevention and community
policing initiatives. |
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7.
What is community
policing? |
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In essence,
community policing involves the police department and the
residents working together to solve issues and concerns in
their neighborhoods. Community policing is not just crime
prevention, Neighborhood Watch, or extra police patrols. It
is employing a variety of strategies by the police and the
community, to not only solve issues, but also to improve or
maintain conditions. Community policing has worked in many
communities and builds a bond between police departments and
the communities they serve.
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8.
What happens if a major crime happens within the Village? |
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The Campton
Hills Police Department will respond to handle the
incident. As with many smaller villages, the Campton Hills
Police Department will utilize agreements with other
agencies to assist us. For example, the police departments
in Kane County have banded together and formed a “Major
Crimes Task Force” to respond to such incidents. This task
force brings experienced investigators and evidence
personnel to assist. This task force would work under the
direct supervision of the Campton Hills Police. The Campton
Hills Police will also volunteer an officer to this task
force to reciprocate and may assist other towns in their
investigations. In addition, the Illinois State Police will
respond and provide evidence services to Campton Hills when
requested. In addition to the Major Crimes Task Force, the
Kane County Chiefs of Police has established a Mutual Aid
Resource List for all departments to draw from. The State
of Illinois has also instituted an Illinois Law Enforcement
Alarm System in which resources can be drawn from local
towns.
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9.
What about other investigations, like burglary or theft? |
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The Campton
Hills Police Department will handle all investigations and
evidence processing for crimes committed within the
Village. Our officers will be experienced and trained to
handle a variety of investigations.
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10.
How
many officers make up the Campton Hills Police Department? |
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Currently
there are 11 police officers with the Campton Hills Police
Department. Our officers have a variety of backgrounds and
experiences they bring to our department. In the future,
CHPD will institute our own Field Training program when we
hire new officers without police experience for us to train.
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11.
Why is there always a car parked at the Police Department? Should not
all cars be out patrolling? |
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This is a
common concern that is heard by all police departments.
Proper asset management and planning dictates that you must
have more squads than you can have patrolling. There are
many reasons for this. We must be prepared as squads
require constant maintenance and officers must have vehicles
available if one is taken out of service for any length of
time. Another reason is that with shift changes and calls
for service, it is not uncommon for officers to be late
coming in at the end of their shift, and the officer just
starting needs a vehicle available to get out and patrol and
handle calls. What many outside of police work are
unfamiliar with is that there are a lot of administrative
duties that officers must perform which requires them to be
at the station. In fact, these administrative duties can
make up about a third of a police officers time. |
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12.
What can the community do to help stop crime? |
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Most
property crime can be easily prevented by utilizing some
simple crime prevention methods. The majority of crimes
that have occurred in Campton Hills are thefts from vehicles
and entry to open garages. Almost none of these
involved any type of force to gain entry such as breaking a
window. Residents must close their garage doors when not
outside or able to watch the garage. The majority of
garages have been entered at night, often just after dark.
This has occurred even with parties occurring in the
backyard or people home and awake. Vehicles have been left
unlocked with valuables such as wallets, GPS systems, credit
cards, computers, etc. in plain sight. For younger
offenders, we must take the temptation away from them. Lock
your vehicles as most thieves do not want to draw attention
by breaking glass and making noise. Hide you valuables in
your car if you cannot take them into the house. Put items
in the trunk where they are not visible.
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13.
How does the Fire and Police Commission work and who is on this
Commission? |
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The Fire
and Police Commission is based on Illinois State Law and
have open meetings that the public may attend. The Fire and
Police Commission is generally an independent body that will
work closely with the Police Department. The Commission is
tasked with hiring all officers of the police department and
discipline decisions of officers. The Commission sets the
hiring rules and criteria as well as weighs candidates’
abilities and experiences. The members of the Commission are
all Campton Hills residents:
Dennis
Nowicki:
Mr. Nowicki is the Chairman of the Commission who retired
as Chief of Police for Charlotte-Mecklenburg, North Carolina
as well as Chief of Police for Joliet, Illinois and served
26-years with the Chicago Police Department where he
attained the rank of Deputy Superintendent. He currently is
a consultant to the Department of Homeland Security,
providing technical assistance to states and major cities
developing strategic and tactical interoperable
communications plans.
Emad Eassa:
Mr. Eassa is currently the Chief of Police for Elgin
Community College and was the former Chief of Police for the
Kane County Forest Preserve Police and retired as a Captain
from the Illinois State Police.
Christian
Boissonnas:
Mr. Boissonnas is a retired Assistant Fire Chief from the
State of New York and also serves on the Campton Township
Board.
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14.
How do I contact the Police Department? |
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In an
EMERGENCY, call 911.
The Campton
Hills Police Department telephone number for non-emergencies
is 630-584-0330. There is voice mail on this number and
someone will get back in touch with you as soon as
possible.
The fax
number for the Campton Hills Police Department is
630-584-7890.
You may
also email the Campton Hills Police Department at:
chief@villageofcamptonhills.org.
You are
also encouraged to visit the web site at:
www.villageofcamptonhills.org.
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